Frequently Asked Questions

bed99 Q&A — All your answers in one place

Withdrawals, deposits, cricket betting, and responsible gambling — find detailed answers to all your questions about bed99 below.

To make your experience at bed99 smooth and enjoyable, we have organised the most frequently asked questions into four categories — withdrawals, cricket and sports betting, deposit-related questions, and responsible gambling. If you cannot find the answer to your question here, contact us via our 24/7 live chat or email — our team is always here for you.

How to withdraw money

Withdrawal requests at bed99 are usually processed within 15 minutes to 2 hours. In most cases, funds arrive very quickly via bKash, Nagad, and Rocket. Bank transfers may take slightly longer. If you have not received your funds after the expected time, please let us know via live chat.

The minimum withdrawal amount at bed99 is ৳500. This applies to all methods — bKash, Nagad, Rocket, and bank transfer. Withdrawal requests below this amount cannot be made. Make sure your account verification is complete, as this will speed up the process.

Yes, bed99 offers withdrawals 24 hours a day, 7 days a week. Whether it is nighttime or a public holiday, your request will be processed under the same terms — within 15 minutes to 2 hours. Mobile banking services like bKash and Nagad are also generally available around the clock.

Yes, but to withdraw bonus winnings you must meet the wagering requirements. The wagering requirement on the bed99 welcome bonus is 15x — applied to the bonus amount only. For example, if you receive a ৳2,000 bonus, you will need to place a total of ৳30,000 in bets before withdrawing. Once the requirement is met, you can withdraw using any available method.

If your withdrawal request shows as "pending", please wait 2 hours first. If the status has not changed after that, contact us via live chat or email us at [email protected]. If your account verification is incomplete or certain documents have not been submitted, the request may be on hold — our support team will let you know the right steps to take.

Cricket & Sports Betting

The most popular cricket betting markets at bed99 are Match Winner, Toss Winner, Total Runs (Over/Under), Top Run Scorer, and Method of First Wicket. In T20 matches, special markets such as number of sixes per innings and total runs in the powerplay are also available. These markets attract particular interest for matches like Bangladesh vs India.

If a match is cancelled or declared a no-result due to rain, weather, or any other reason, the stake on that match is generally refunded. However, if a match completes a specified number of overs and a result is declared, bets are settled based on that result. For specific terms, please read the terms and conditions or ask via live chat.

Yes, you can place accumulators (combined bets on multiple matches) at bed99. The odds for each selection are multiplied together, which means the potential payout increases significantly. However, if any selection is wrong, the entire bet is lost. Before placing a large accumulator, analyse each market carefully.

bed99 offers betting on a range of international cricket competitions including the Bangladesh Premier League (BPL), IPL, T20 World Cup, and ICC tournaments. Alongside cricket, you can also bet on football, kabaddi, and other sports. The list of available events may change from time to time.

Yes, bed99 offers live in-play betting. Markets update in real time during a match, and you can place bets based on the ongoing situation. In-play odds change quickly, so stay alert when making decisions. A stable internet connection will make the experience smoother.

Deposit related questions

bed99 currently supports four deposit methods: bKash, Nagad, Rocket, and bank transfer. For bank transfers, you can use Dutch-Bangla Bank, BRAC Bank, or other major Bangladeshi banks. Mobile banking methods are generally the fastest and most convenient.

Your balance usually updates within a few minutes of making a deposit. If your account still does not reflect the amount after 15–20 minutes, please contact us via live chat with a screenshot or reference number of the transaction, or send an email to [email protected]. Our team will check the matter promptly.

The minimum deposit amount at bed99 is ৳500. This applies equally across all methods — bKash, Nagad, Rocket, and bank transfer. Depositing ৳500 or more makes you eligible for the welcome bonus. On your first deposit, you can receive a 200% bonus of up to ৳8,000.

bed99 does not charge any additional processing fee on deposits. However, your mobile banking service provider (such as bKash or Nagad) may apply their own service charges — these are governed by the respective provider's terms. Please check your payment provider's terms and conditions for details on their fee structure.

To deposit with bKash, first log in to bed99, then go to the deposit section and select bKash. Follow the instructions shown to make the payment to the designated number, and enter the reference or transaction ID correctly. Your balance will be credited within a few minutes of the payment being confirmed. If you encounter any issues, contact us via live chat.

Responsible Gambling

Yes, bed99 is committed to responsible gaming. You can set a deposit limit for a specified period yourself. This makes it easier to control overspending. To set a limit, go to account settings or contact our support team — they will guide you through it easily.

If you feel you need a short break, you can use the cooling-off option — this temporarily suspends your account for a set period. If you feel the issue is longer-term, you can apply for self-exclusion, which suspends your account for a defined period or permanently. In both cases, contact us at [email protected] or via live chat.

Yes, bed99 strictly follows a 21+ age policy. Only individuals aged 21 or above may register and play. You may be required to submit an identity document for age verification. Participation by minors is strictly prohibited and bed99 makes no exceptions on this matter.

There are some signs to watch out for: continuing to play after losing more than your budget, repeatedly playing to "win back" lost money, hiding your betting from family and friends, or placing bets before paying bills. If you notice these signs in yourself, please use our responsible gambling tools right away.

bed99 always encourages informed and responsible play. If you feel betting is having a negative impact on your life, contact our support team first — we will help you set account restrictions or arrange a break. It is also important to seek advice from a mental health professional or counsellor. You can find more information on our responsible gambling page.

Did not find the answer to your question?

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