bed99's Privacy Policy

1 Introduction

bed99 gives the highest priority to the privacy of its platform users. This privacy policy will inform you how bed99 collects your personal information, what purposes that information is used for, and what measures we take to keep your information secure.

By using bed99's website or any of its services, you will be considered to have accepted the terms of this privacy policy. Please read this policy carefully, and if you have any questions, contact our support team.

2 Data Collection

bed99 collects user information through various methods. The types and sources of information collected are described in detail below:

2.1 Information Provided Directly

When you register or create an account with bed99, the following information is collected from you:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Documents required for identity verification (copy of national ID card or passport)
• Payment information (bKash, Nagad, Rocket, or bank account number)

2.2 Automatically Collected Information

When you visit bed99's website, certain technical information is collected automatically, such as:

• IP address and device type
• Browser version and operating system
• Browsing activity on the site and information about pages visited
• Login time, session duration, and transaction history

2.3 Information Received from Third Parties

For identity verification and fraud prevention, bed99 may verify certain information from trusted third-party services. However, your original information is not altered or misused in this process.

3 Data Use

bed99 uses collected information for specific and legitimate purposes. We never use your information for irrelevant purposes without your permission. The main areas of use are outlined below:

• Account Management: To ensure the creation, verification, and secure operation of your account.
• Transaction Processing: To properly complete deposit and withdrawal requests. Your payment information is used to manage secure transactions via bKash, Nagad, Rocket, and bank transfer.
• Customer Service: To resolve your issues quickly via live chat and email.
• Security & Fraud Prevention: To verify authorized users and prevent suspicious activity.
• Technical Development: For analytical work to improve the platform's performance and user experience.
• Communication: To send important updates, security notices, and account-related information.
• Legal Obligations: Where necessary to comply with applicable laws and regulations.

4 Data Storage & Security

bed99 adopts internationally recognized technical and organizational measures to ensure the security of your personal information. The key aspects of our security infrastructure are as follows:

4.1 SSL Encryption

SSL encryption technology is used across all bed99 pages, keeping all information exchanged between your browser and our servers completely secure.

4.2 Data Retention Period

Your personal information is retained only for as long as is necessary to fulfill the purposes stated in this policy or as required to comply with applicable law. Even after your account is closed, certain information may be retained for a defined period for legal, regulatory, or business reasons.

4.3 Access Control

Access to your information is granted only to those employees who need it for their work. All employees are required to follow strict confidentiality rules, and disciplinary action is taken for any breach of these rules.

4.4 Response to Data Breaches

In the event of a data breach, bed99 will notify affected users as quickly as possible and take immediate steps to minimize damage.

5 Sharing Data with Third Parties

bed99 does not sell your personal information. However, information may be shared with selected third parties in the following limited circumstances:

• Payment Processing Services: The necessary information is shared to complete transactions with bKash, Nagad, Rocket, and authorized banks. This information is used solely for the purpose of processing transactions.
• Identity Verification Services: The necessary information may be shared with trusted verification service providers for account verification and fraud prevention.
• Legal Authorities: Information may be provided to the relevant authorities in the case of a valid court order, investigation, or legal obligation.
• Business Changes: If there is a significant change to bed99's business structure (such as a merger or acquisition), your information may be transferred to the new managing authority. You will be notified in advance in such a case.

Your information is not provided to third parties under any circumstances other than those mentioned above.

6 Cookies & Tracking Technology

bed99 uses cookies and similar technologies to improve the website's performance and make your browsing experience more convenient.

6.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functionality of the website, such as maintaining login sessions and security verification.
• Functional Cookies: Used to remember your preferences and settings, such as language preference.
• Analytical Cookies: Used to review site usage and improve the service. Information obtained from these cookies remains completely anonymized.

6.2 Cookie Control

You can accept or reject cookies by going to your browser settings. Please note, however, that disabling essential cookies may cause some features of the website to not work properly.

7 Your Rights

As a bed99 user, you have the following rights over your own information:

• Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If the information we hold about you is incomplete or incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted. However, retaining some information may be necessary due to legal obligations.
• Right to Object to Processing: In certain cases, you have the right to object to the processing of your information.
• Right to Portability: You can request to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: Where data processing relies on your consent, you can withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.

8 Protection of Minors

bed99 strictly refrains from providing services to anyone under the age of 21. Age is verified during the registration process, and it is confirmed on the basis of the information provided when opening an account that the user is 21 years of age or older.

If it comes to our attention that a user is a minor, the relevant account will be closed immediately and all associated information will be deleted.

9 Policy Changes

bed99 reserves the right to update this privacy policy as needed. When significant changes are made to the policy:

• The "Last Updated" date at the top of the policy will be changed.
• A notification of the changes will be sent to users' registered email addresses.
• A notice will be displayed on the site.

Continued use of the site after the updated policy is published will be considered acceptance of the updated policy. It is therefore recommended that you visit this page regularly.

10 Contact

For any questions or concerns about this privacy policy, or to exercise your rights regarding your information, please contact the bed99 support team:

We take all your requests seriously and endeavor to respond promptly. Thank you for being with bed99.